By Mujahid Ibrahim
As I sat in the conference hall at the Kano Social Influencer’s Summit (KANSIS) of 2021 and 2022, organised by the Centre of Information Technology and Development (CITAD), I couldn’t help but wonder about the immense power of social media. The conference brought together a diverse group of social media influencers, entrepreneurs, and enthusiasts who shared their experiences and perspectives on how social media can be leveraged to drive social and economic growth.
However, amidst all the exciting stories and success tales shared at the conference, one thing was clear: the effects of mismanaging social media can be disastrous. From cyberbullying to misinformation and hate speech, social media has the potential to be a double-edged sword. While it can be used to amplify positive messages and drive change, it can also be a breeding ground for negative and destructive forces.
One instance of the adverse effects of social media mismanagement is the infamous #EndSARS protest in Nigeria, which was initially launched on social media platforms. The protest started as a peaceful campaign to end police brutality but eventually turned violent due to the spread of fake news and misinformation on social media. The consequences were dire, with many lives lost and properties destroyed.
However, it’s not all doom and gloom. Social media platforms provide endless opportunities for individuals and businesses to connect, engage, and grow their brands. From advertising to influencer marketing, social media has become indispensable for businesses looking to reach new audiences and drive revenue.
Numerous success stories exist of individuals and businesses leveraging social media to achieve their goals. For instance, the fashion brand Fashion Nova has grown from a small online store to a multi-million-dollar brand by utilising social media platforms to drive brand awareness and engagement. Similarly, entrepreneurs like Jeffree Star and Kylie Jenner have built successful cosmetic brands by leveraging their massive social media followings.
Other examples of social media success stories include:
Salt Bae: The Turkish chef Nusret Gökçe went viral on social media after a video of him sprinkling salt on a steak went viral. Since then, he has built a global empire of restaurants and has over 20 million followers on Instagram.
Wendy’s, the fast-food chain, has become famous on social media for its witty and engaging responses to customers. Wendy’s Twitter account has amassed over 3 million followers and has been hailed as a masterclass in social media marketing.
Glossier, the skincare and beauty brand, has built a cult following on Instagram, with over 2 million followers. Glossier has used social media to build a strong community of loyal customers who engage with the brand and share their experiences online.
GoPro, the action camera company, has used social media to create a platform for user-generated content. By encouraging users to share their GoPro footage on social media, the company has created a vast library of high-quality content that promotes the brand and inspires others to purchase their products.
Old Spice, the men’s grooming brand, revitalised its image through viral videos that parodied traditional male grooming advertisements. The videos were hugely popular on social media and helped to reposition the brand as edgy and irreverent.
These success stories, however, demonstrate the power of social media in building brand awareness, engaging customers, and driving revenue. By leveraging the unique features of each social media platform, businesses can create targeted and effective marketing campaigns that resonate with their target audience. Social media also provides opportunities for individuals to build personal brands, connect with like-minded people, and share their passions with the world.
To sum it up, social media has the potential to be a powerful force for good or bad, depending on how it’s managed. By understanding the power of social media and leveraging its unique features, individuals and businesses can drive social and economic growth. However, it’s important to use social media responsibly and to be mindful of the potential adverse effects of mismanaging it.
As social media continues to evolve and shape our world, we must use it to build a better, more connected, and more inclusive society. So, whether you’re an entrepreneur, an influencer, or just a casual user, remember to use social media to spread positive messages, connect with others, and make a meaningful impact.
Mujahid Ibrahim, Program Officer, Centre for Information Technology and Development (CITAD), can be contacted via littlemujahid4@gmail.com.