Nigeria Customs Service

By Sabiu Abdulahi

The Nigeria Customs Service (NCS) has cautioned the public against a fake appointment letter currently circulating on social media, describing it as a scam.

In a statement titled “SCAM ALERT!!!”, the Service clarified that it is “not issuing appointment letters at this stage of its recruitment exercise.” It further emphasized that the letters in circulation are “FAKE and should be disregarded.”

The NCS explained that the recruitment process is still ongoing and has not reached the stage of issuing appointment letters.

It stated that “the ongoing recruitment process is still at the examination stage; the Superintendent Cadre recently completed their CBT across the six geopolitical zones, while the Inspector and Customs Assistant Cadres also just concluded their online CBT.”

According to the Service, the fake letters are “another attempt by fraudsters to mislead unsuspecting applicants.”

The NCS urged applicants and the general public to remain calm, avoid sharing unverified information, and rely only on official updates from its verified communication channels.

It advised the public to follow the Nigeria Customs Service on its authentic social media platforms and website.

By Muhammad Sulaiman

The Nigeria Customs Service (NCS) has dismissed as false a viral social media post claiming to reveal the number of shortlisted candidates per state for the final stage of its 2025 recruitment exercise.

In a public disclaimer, the Service clarified that the publication did not originate from any of its official communication channels and urged the public, especially applicants, to disregard the information entirely.

According to the NCS, the ongoing recruitment process began with an official advertisement on December 27, 2024, attracting a total of 573,523 applications across the Superintendent, Inspectorate, and Customs Assistant cadres. After an initial documentary screening, 286,697 candidates were shortlisted for the first phase of the Computer-Based Test (CBT).

The Service further explained that while all cadres took part in the CBT, only successful applicants under the Superintendent Cadre were invited for the second phase, which will be conducted across the six geopolitical zones in line with candidates’ states of origin.

The NCS reaffirmed its commitment to a transparent, fair, and merit-driven recruitment process, in accordance with the Federal Character principle. It also advised applicants to rely solely on official updates via the NCS Recruitment Update Portal at https://updates.customs.gov.ng for verified information.

By Anas Abbas 

The Nigeria Customs Service (NCS) has scheduled Thursday, October 9, 2025, for the main online recruitment examination for shortlisted candidates in the Inspectorate and Customs Assistant cadres.

This was disclosed in a public notice released by the Service on Tuesday through its verified online platforms.

According to the announcement, applicants have been divided into three batches: A, B, and C. They are expected to log in to the official recruitment portal, using their National Identification Number (NIN) to confirm their batch, date, and examination time.

“The Main Online Recruitment Examination for all shortlisted Inspectorate and Customs Assistant Cadre applicants has been scheduled for Thursday, 9th October 2025,” the notice stated.

The Customs Service emphasised that strict adherence to the assigned batch and time was compulsory, warning that failure to comply could lead to disqualification.

Candidates were further cautioned against using calculators, mobile phones, or any other electronic devices during the test.

“Applicants are strongly advised against multiple logins or switching browser windows while taking the examination, as this may affect their participation,” the Service added.

The NCS also clarified that the upcoming examination was strictly for candidates in the Inspectorate and Customs Assistant cadres, noting that those under the Superintendent cadre would be scheduled for a later phase of the recruitment process.

“Only Inspectorate and Customs Assistant Cadre applicants are to take part in this stage of the examination. Applicants of the Superintendent Cadre are not to participate at this stage,” the statement concluded.

By Sabiu Abdullahi

The Nigeria Customs Service (NCS) has received international recognition for its outstanding communication practices, earning the Golden World Award (GWA) for Impactful PR in Customs Management at the 2025 International Public Relations Association (IPRA) Gala held on Friday, October 3, 2025, at the Mövenpick Hotel in Accra, Ghana.

The award, presented by IPRA President Nataša Pavlović Bujas during the Golden World Awards Gala Night, honoured the NCS for its achievements in impactful public relations within customs management.

The winning project, produced by Image Merchants Promotion Limited, highlights the communication strategies of the Comptroller-General of Customs and has become a model for public relations research and practice in Nigeria.

Philip Sheppard, Secretary-General of IPRA, explained that the publication provides practical communication strategies for institutions and showcases real-life leadership lessons derived from the reforms implemented by the Comptroller-General of Customs, Bashir Adewale Adeniyi, MFR.

Receiving the award on behalf of the Service, the National Public Relations Officer, Assistant Comptroller Abdullahi Maiwada, expressed gratitude to IPRA for the recognition, noting that it reflects the Service’s dedication to transparency and credible communication.

“This award is a validation of the Nigeria Customs Service’s commitment to professionalism, transparency, and stakeholder engagement,” Maiwada said.

“Under the leadership of the Comptroller-General, we have repositioned communication as a strategic tool for reform and trust-building.”

The recognition marks another milestone for the NCS, which had earlier won the 2024 GWA for Crisis Communication at the IPRA Gala in Belgrade, Serbia.

The 2025 award further underscores the agency’s consistency in innovation and effective reputation management.

The award ceremony was part of a three-day Public Relations Knowledge Sharing Conference held from October 1 to 3, 2025, at the Accra International Conference Centre.

The event, themed “Global Realities and Innovative Communication,” attracted prominent communication experts, including Dr. Ike Neliaku, President of the Nigerian Institute of Public Relations (NIPR); Nataša Pavlović Bujas, President of IPRA; Arik Karani, President of the African Public Relations Association (APRA); and Esther Amba Numaba Cobbah, President of the Institute of Public Relations (IPR), Ghana.

At the closing session, Ghana’s President, John Dramani Mahama, called on public relations professionals to maintain integrity and excellence in their work.

“As communicators, you hold the power to shape narratives and influence public trust,” President Mahama said. “Our continent needs professionals who communicate with integrity, clarity, and purpose to support national development.”

Ghana’s Vice President, Jane Nana, also commended the award recipients for their contributions to advancing global communication practice.

The event concluded with Esther Amba Numaba Cobbah being inaugurated as the new President of the International Public Relations Association, succeeding Nataša Pavlović Bujas.

Her appointment as the first African to lead the 70-year-old global body represents a major milestone and a source of pride for communication professionals across the continent.

By Sabiu Abdullahi

The Nigeria Customs Service (NCS) on Monday, September 22, 2025, officially flagged off its 2025 Public Relations Officers Workshop in Kano, charging officers to demonstrate professionalism, resilience, and innovation in sustaining the Service’s image and public trust.

The Comptroller-General of Customs, Adewale Adeniyi, was represented by Acting Deputy Comptroller-General in charge of Enforcement, Inspection, and Investigation, Timi Bomodi, at the opening ceremony held at the Centre of Excellence, Twin Theatres, Bayero University, Kano.

Delivering the CGC’s keynote address, Ag. DCG Bomodi highlighted the Service’s critical role at the “confluence of revenue generation, trade facilitation, and national security,” noting that every decision made by Customs affects citizens, the business community, and international partners.

He stressed that communication in such a sensitive environment must be more than ceremonial.

According to him, public relations officers serve as policy interpreters, dispute mediators, crisis managers, and custodians of the Service’s corporate image.

“Our actions may speak, but it is the voice of public relations that interprets, contextualises, and gives meaning to these actions. That is why this workshop is not just a routine exercise, but a strategic investment in the future of the Service,” he said.

Speaking on the workshop’s theme, “Beyond Masters of Ceremony: The Strategic Role of Public Relations Officers for Institutional Growth and Stakeholder Trust,” the CGC described it as timely and transformative, as it redefines the role of PROs from mere event announcers to key players in policy and stakeholder engagement.

He called on participants to embrace new technologies and crisis response tools, explaining that the rise of artificial intelligence and the risks of misinformation demand higher communication standards.

According to him, “The work of a PRO is not without its challenges. You will face crises that test your judgment, criticism that questions your integrity, and moments where silence may seem safer than speaking. But it is in these moments that your professionalism is most needed.”

Bomodi further assured that the leadership of the Service regards public relations as a vital component of its reform agenda, adding that its partnership with Bayero University represents “a bridge between scholarship and practice.”

He also welcomed BUK students present at the session, noting that their interaction with officers would enrich their academic exposure.

Declaring the workshop open, he urged participants to recommit to integrity and innovation, remarking: “The legacy you leave will not be measured by the number of events you anchored, but by the trust you built, the narratives you shaped, and the credibility you sustained for the Service.”

Governor Abba Yusuf of Kano State, represented by his Director-General of Media, Sanusi Bature, commended the Customs Service for its role in national security, trade facilitation, and revenue generation. He described integrity and fairness as the backbone of effective public relations, stressing that the Service’s National PRO had set a standard for building public confidence.

He added that artificial intelligence, digital analytics, and social media engagement have become new frontiers for PR professionals.

However, he cautioned that “no technology can replace human values of honesty, empathy, and responsibility in communication.”

The Vice Chancellor of Bayero University, Professor Haruna Musa, also welcomed participants and reaffirmed the institution’s readiness to support the Service through training and research.

He described the workshop as a platform that “blends theory with practice in preparing officers for the demands of modern communication.”

In his presentation, President of the Nigerian Institute of Public Relations (NIPR), Ike Neliaku, emphasised that strategic communication is central to nation-building, urging officers to evolve from “managing perception to actively shaping the credibility and trust upon which governance thrives.”

Also speaking, Professor Abdalla Uba Adamu, former Vice Chancellor of the National Open University of Nigeria, underlined the importance of social media as a tool for transparency and accountability.

He advised officers to deploy digital platforms effectively while guarding against disinformation.

Other experts at the event expressed optimism that the four-day workshop would enhance officers’ communication capacity, strengthen their stakeholder engagement, and further solidify the Service’s reputation as a forward-looking institution.

By Sabiu Abdullahi

The Nigeria Customs Service (NCS) on Wednesday, September 17, 2025, received the newly appointed Force Public Relations Officer (FPRO) of the Nigeria Police Force, Chief Superintendent of Police (CSP) Benjamin Hundeyin, at its headquarters in Abuja.

The engagement highlighted the Customs Service’s resolve to deepen inter-agency cooperation in strategic communications, public enlightenment, and institutional trust-building.

The National Public Relations Officer of the NCS, Assistant Comptroller of Customs, Abdullahi Maiwada, welcomed the Force PRO and praised his humility and dedication.

He pledged the Service’s support while offering insights drawn from his own professional experience on how to effectively manage public relations in a security institution.

“Public relations is a learning curve. You will face stakeholders with different expectations, but teamwork remains the driving force for success. Build a committed team, harness the energy of young officers, and learn from your predecessors. These are the keys to leaving a lasting legacy as a spokesperson,” AC Maiwada advised.

He also emphasized that the role demands professionalism and resilience, especially during moments of crisis.

“Ours is a transient responsibility, but what truly matters is the legacy we leave behind,” he added.

In his remarks, CSP Hundeyin expressed appreciation for the reception, describing his visit as a symbolic act of partnership.

He noted that security communication cannot thrive in isolation and called for stronger collaboration with the NCS to advance shared national objectives.

The visit ended with a guided tour of the Public Relations Sub-unit and the Nigeria Customs Broadcasting Network (NCBN), where the Force PRO was shown the Service’s growing communication facilities.

By Abdullahi Mukhtar Algasgaini

The Nigeria Customs Service (NCS) has announced that 286,697 candidates have been shortlisted to proceed to the next stage of its ongoing recruitment exercise.

The service received a total of 573,523 applications for the 3,927 vacant positions.

The next phase, an online Computer-Based Test (CBT), is scheduled to hold from September 14th to 21st, 2025.

Shortlisted candidates are to take the test at any location of their choice with a reliable internet connection, using a laptop or desktop computer equipped with a webcam.

The service has warned that the test application is not mobile phone-enabled.

Candidates have been advised that the CBT system is sensitive to noise and body movement. Excessive movement, whispering, or switching between browser windows could lead to an automatic logout or disqualification on grounds of malpractice.

To help applicants prepare, a mandatory pre-test exercise will be conducted two days before the actual CBT.

All shortlisted candidates will receive two separate links for the pre-test and the main examination.

The NCS, through its National Public Relations Officer, Abdullahi Maiwada, reassured the public that the process is “strictly merit-driven and transparent.”

Applicants are strongly advised to rely only on official NCS communication channels for updates and to be wary of any requests for payment.

By Sabiu Abdullhi

The Nigeria Customs Service (NCS), in partnership with the Independent Corrupt Practices and Other Related Offences Commission (ICPC), has held a sensitisation workshop aimed at boosting the efficiency of its Anti-Corruption and Transparency Unit (ACTU).

The event was organised for senior management staff of Customs and took place in Abuja on August 21, 2025.Speaking at the opening, Deputy Comptroller-General Greg Itotoh, who represented the Comptroller-General of Customs, Adewale Adeniyi, said the fight against corruption within the Service has been a long-standing effort.

He explained that the workshop was designed to reinforce internal checks and entrench integrity at all levels.”Having you here today demonstrates our resolve to fight corruption. Being with us further encourages us and strengthens that desire to enforce our Anti-Corruption initiatives that we have put in place,” he said.

He added that the lessons from the exercise would be passed on to other officers and would help drive better service delivery.

He further assured that Customs, working with its stakeholders, would not relent until corruption is fully eradicated.

Also speaking at the event, ICPC Chairman, Musa Aliyu, who was represented by Olusegun Adigun, praised the Customs leadership for prioritising accountability and ensuring that the sensitisation was held.

“Corruption remains one of the greatest impediments to national development, eroding trust, stifling economic growth and diminishing the effectiveness of governance,” he said.

He continued, “As we engage in today’s discourse, let us remember that every act of integrity contributes to a stronger, more transparent society. Let this workshop be a catalyst for a renewed commitment, innovation and proactive engagement in the fight against corruption.”

He urged Customs personnel to remain committed to ethical standards and encouraged management to sustain support for ACTU’s operations.

“Every act of integrity will help reshape society,” he added.

The workshop featured paper presentations, including “Understanding the ACTU Standing Order 2023” by an ICPC official, and “Preventive Strategies in Combating Corruption in Public Institutions” delivered by Richard Bello.

Both papers underscored the importance of preventive reforms and stronger institutional frameworks against unethical practices.

Bringing the event to a close, Comptroller Emmanuel Oshoba, who heads the Customs Intelligence Unit, reaffirmed the Service’s commitment to working closely with ICPC.

He stressed that accountability and transparency remain central to Customs’ ongoing reforms.

“We’re deeply grateful to the ACTU for initiating and championing this Programme. Your relentless effort towards promoting accountability and good governance did not go unnoticed. Thank you for being the moral compass within our institution,” he said.

By Sabiu Abdullahi

The Nigeria Customs Service (NCS) has held a high-level consultation with the Nigerian Shippers’ Council (NSC) to address challenges surrounding the rollout of the Unified Customs Management System, popularly called B’Odogwu.

Concerns had been raised by freight forwarders and Licensed Customs Agents who complained about delays and demurrage linked to the new system.

This prompted a meeting on Monday, August 19, 2025, between the Comptroller-General of Customs, Bashir Adewale Adeniyi MFR, and the Executive Secretary of the Shippers’ Council, Dr. Akutah Ukeyima, at the Customs headquarters in Abuja.

During the discussions, Dr. Ukeyima conveyed feedback from stakeholders, stressing that operators were facing difficulties tied to system integration, documentation, and port logistics.

He highlighted the need for swift intervention to minimise financial losses and avoid disruptions in cargo clearance.

The Comptroller-General of Customs reaffirmed the importance of the project, describing it as a flagship under the Customs Modernisation Programme.

He noted that, “B’Odogwu, being a flagship project under the Customs Modernisation Programme, remains critical to achieving a transparent, technology-driven, and globally competitive clearance process.”

He assured stakeholders that the initial setbacks would be addressed through continuous engagement, phased improvements, and upgrades to the system.

Both agencies agreed on the need for sustained collaboration and pledged to continue consultations with shipping lines, terminal operators, and other stakeholders.

The NCS stressed that while transitional difficulties were expected in reforms of this scale, efforts were underway to reduce disruptions and shield operators from additional costs such as demurrage.

According to the Service, the B’Odogwu platform is designed to centralise Customs processes, integrate stakeholders into a single system, shorten clearance timelines, lower costs, improve compliance, and boost government revenue.

The Customs leadership urged stakeholders to support the implementation, provide constructive feedback, and partner with the Service in creating a modernised trade environment that enhances efficiency and competitiveness.

The statement was issued by Abdullahi Maiwada, PhD, Assistant Comptroller of Customs and National Public Relations Officer, on behalf of the Comptroller-General of Customs.

By Abdullahi Mukhtar Algasgaini

President Bola Ahmed Tinubu has approved a one-year extension of the tenure of the Comptroller-General of the Nigeria Customs Service (NCS), Bashir Adewale Adeniyi, MFR.

Adeniyi’s tenure, originally set to expire on August 31, 2025, will now continue until August 2026.

The extension is aimed at allowing the Customs boss to consolidate ongoing reforms and complete key initiatives of the Tinubu administration.

According to a statement by Bayo Onanuga, Special Adviser to the President on Information and Strategy, the extension will enable Adeniyi to drive critical projects, including the modernisation of the NCS, the implementation of the National Single Window Project, and the execution of Nigeria’s commitments under the African Continental Free Trade Area (AfCFTA).

President Tinubu commended Adeniyi for his leadership and expressed confidence that the extension would enhance the Service’s ability to deliver on its mandate of revenue generation, trade facilitation, and border security.

Adeniyi, a career customs officer, was appointed Comptroller-General in 2023 and has since spearheaded reforms to improve efficiency in the Service.