By Muhammad Mikail
The World Bank Group’s Identification for Development (ID4D) initiative estimated that 1 billion people were without an officially recognised means of identification (ID), and the majority are women. This problem is particularly acute in Low—and Medium-Income Countries (LMICs), where the 2017 Global Findex survey estimates that 44 per cent of women do not have an ID compared to 28 per cent of men (World Bank Gender Gap Report 2021).
In Nigeria, different studies and surveys have identified many challenges and barriers as the cause of the low National Identification Number (NIN) enrolment by women, children, Persons with Disabilities (PWDs), and other marginalised groups. These groups experience challenges in obtaining ID due to the distance to travel for registration, transport costs, long wait times, and multiple visits.
Some of the identified barriers to enrolling for the NIN for women, children, and PWDs have emanated from social norms about gender roles that allocate certain household work, responsibilities, and childcare to women, exacerbating their time constraints. Most often, women needing permission from husbands and fathers can be a huge barrier for many, especially in environments where knowledge and awareness about IDs are limited.
Also, poor facilities combined with long wait times are particularly hard for elderly people, pregnant and nursing mothers, and persons with disabilities. These barriers to registration are even greater for pastoralists and IDPs who are less aware of pertinent registration information such as location, time, and necessary supporting documentation.
Many IDPs have low trust in the government, while people living in camps are further away from service access points. Pastoralists and migrant fisherfolk and farmers also typically have less engagement with the government and are less likely to have IDs, though this varies significantly by region. Women from these communities are likely doubly disadvantaged by their gender and their pastoral identity. Women with disabilities and internally displaced women are also likely to face additional barriers and greater exclusion from society than women without disabilities or women who have not been displaced (World Bank Gender Gap Report 2021)
The United Nations High Commission for Refugees (UNHCR) in July 2023 revealed that Nigeria has over 3 million Internally Displaced Persons (IDPs), about 2 million returnees, and 100 thousand refugees/asylum seekers from 41 countries, with the majority from the Democratic Republic of Congo, Niger, Central Africa Republic, Cameroon, Syria, Turkey, Mali, and 34 other countries. Also documented by UNHCR are over 300,000 Nigerian refugees registered in Cameroon, Chad, and Niger.
These individuals may have difficulty accessing basic rights such as banking, telephone, education, healthcare, employment, and freedom of movement and may face a lifetime of obstacles and exclusion without access to the National Identification Number (NIN). Aside from creating a huge gap in the database in terms of inclusivity and spread, this leaves behind a very huge number of unidentified underserved persons with the risk of being excluded from government services, restriction in movements, and lack of access to healthcare. It also creates a clog in the federal government’s attempt to commit to the sustainable development goals of providing identities for everyone and “leaving no one behind.” When you have millions of unidentified persons outside of your country’s identity database, it means your economic planning will fall short and by extension, Nigeria’s socio-economic development will suffer.
In recognition of these challenges and in commitment to achieving universal access to ID and closing the gaps, the Government of Nigeria commissioned a strategic roadmap in 2018 as part of the country’s Economic Recovery and Growth Plan (ERGP) as its overall strategy to drive the country’s economic development. Several reforms were contained in the roadmap. Principally, the country was to adopt the ecosystem approach to NIN enrolment that involved Civil Society Organizations (CSOs), ministries, departments and agencies of government, licensed enrolment partners, international Non-Governmental Organisations, and all relevant stakeholders in the ID space.
Also, the National Identity Management Commission is working with the Nigeria Digital Identification for Development Project (NDID4D) with support from the World Bank, the French Development Agency (AFD), and the European Investment Bank (EIB) in implementing a series of sustainable and innovative reforms. The goal is to remove all current challenges and difficulties that people face in enrolling for IDs, fostering a robust, seamless, and more inclusive enrolment system where ID is provided for everyone, and no one is left behind.
As a result, the NDID4D Project established collaboration with the National Commission for Refugees, Migrants, and Internally Displaced Persons (NCFRMI) and their international counterpart, the United Nations High Commission for Refugees (UNHCR). This is aimed at addressing these challenges and removing barriers these vulnerable individuals may face to obtaining the NIN needed to facilitate their rehabilitation, reintegration, and resettlement into society.
As part of the collaboration, the NCFRMI has agreed to activate its enrolment licence previously issued by NIMC to participate as an enrolment partner targeting refugees, migrants and IDPs in 5 states where there are large clusters of these vulnerable groups. The states are Adamawa, Taraba, Benue, Cross-River, and Akwa-Ibom. Although refugees also live in cities including Lagos, Ijebu, Abuja, Kano, and urban areas in other States, the selected 5 states host the majority of these vulnerable populations and will, therefore, serve as a starting point for this enrolment.
With support from UNHCR, the refugee commission is planning to procure 6 enrolment devices and nominate 20 of its staff as enrolment agents to support this endeavour. On its part, the NIMC, with support from the NDID4D Project, will onboard these enrolment devices and train all licensed enrolment partners to be deployed to the various states and locations to carry out the enrolment. The NIMC, in collaboration with the NDID4D Project, is fashioning ways to clear the backlog of enrolment fees owed to enrolment partners and has also developed a robust business model to incentivise all partners, particularly those who will be conducting enrolment in remote and hard-to-reach communities and locations.
In ensuring that the fundamental right of every Nigerian to a verifiable identity is secured, the National Identity Management Commission needs to work overtime in introducing innovative reforms in line with global best practices. Engagements and consultations with critical stakeholders on the amendment of the NIMC Act to ensure it is in consonance with the current digital realities and ease integration with other foundational ID agencies like the NPC should be sustained. Efforts need to be geared to working tirelessly on upgrading the enrolment software and ensuring training and retraining of all licensed enrolment partners on interacting effectively with the people, global best practices in customer service and grievance handling.
In the same vein, national awareness and information campaigns that use multiple channels inclusive of both conventional and new media to reach diverse groups in raising awareness about NIN enrolment, including information on where and how to enrol, what is required to enrol, and—especially—why enrolling is important for everyone, not just women, children and PWDs should be commissioned. This should be done while equally engaging traditional, community and local leaders especially male leaders, to proactively promote women’s and girl’s registration.
The recent collaboration between the NIMC and the National Social Safety Net Project to extend to streamline enrolment of the poorest of the poor in the national social register while ensuring those on the register are both issued a valid NIN and are captured into the National ID database is a strategic move that deserves commendation.
Enrolment centres and registration points should be located close to communities to reduce travel costs and time, enhance access to ID and adopt culturally appropriate policies to encourage and prioritise enrolment for women and girls and marginalised groups. This may involve Mobile registration centres to bring the enrolment process closer to the people in the rural/hard-reach areas.
The recent workshop held in Abuja to validate the NIMC’s disability inclusion policy represents a critical step forward in ensuring that the National Identity Management System is inclusive and accessible to all citizens, particularly persons with disabilities. Collaboration with the National Commission for Persons with Disability should be sustained.
In the same vein, digital identity can also enhance security and privacy. With robust authentication mechanisms in place and monitored by the Nigeria Data Protection Commission, individuals can rest assured that their personal information is protected from unauthorised access. This is particularly germane in an era and country like ours where data breaches, phishing and identity theft are on a steady rise. This can help bridge the digital divide by enabling greater secured access to services for all citizens and empowering marginalised communities to fully participate in the digital economy
Conclusively, the National Identity Management Commission (NIMC) faces an arduous task of showing Nigerians the value of having a NIN and its relevance in accessing critical services used by both women and men while ensuring non-possession of the ID does not exclude people from services. These will not only help in allaying the fears and resolving the complaints of aggrieved Nigerians and potential enrollees, but they will also help the NIMC win back the trust of the Nation.
Muhammad Mikail writes from Abuja and can be reached via muhammadnmikail.mm@gmail.com.
