MTN

By Uzair Adam

MTN Nigeria has apologized for raising the price of its 15-gigabyte (GB) weekly data bundle by 200 percent but has further increased the cost despite the public outcry.

The telecom provider initially hiked the plan’s price from N2,000 to N6,000 as part of a broader tariff adjustment but later admitted the increase was a mistake.

“To our 15GB digital bundle lovers, you dey vex. We know,” MTN said in a statement. “We know how upsetting it must have been to suddenly wake up to a 200% increase on your favorite digital bundle.

“We could share several reasons and provide explanations, but omo, all that one na story. We don cast. We get it and admit it. Let’s just say na mistake.

“In this love season, don’t stay angry with us. Please forgive and forget. You matter die, and we will never stop showing you how much. Let’s continue our relationship. Thank you for your understanding.”

However, checks revealed that MTN not only raised the price further to N6,500 but also reclassified the 15GB bundle from a weekly to a monthly plan.

The tariff adjustments followed the Nigerian Communications Commission’s (NCC) approval of a request from telecom operators to increase prices, marking the first official review since 2013.

MTN’s price hike came despite the House of Representatives directing the Ministry of Communications, Innovation, and Digital Economy to suspend the 50 percent tariff hike approval.

By Uzair Adam

MTN Nigeria has increased its data tariffs following the Nigerian Communications Commission’s (NCC) approval of a tariff adjustment for telecommunications companies.

The company confirmed the price hike in a response shared on its X (formerly Twitter) account, stating that the adjustment was made to improve services.

Reuben Mouka, NCC’s spokesperson, explained that the regulatory body approved a maximum increase of 50% on current tariffs, despite some operators requesting over 100%.

However, MTN’s latest pricing structure reflects a much steeper increase. For instance, the 15GB data bundle, previously priced at N2,000, now costs N6,000, marking a 200% rise.

Similarly, the 1.5TB plan has jumped from N150,000 to N240,000. Other data plans, including the 100GB and 600GB bundles, have also seen significant hikes.

The development has sparked outrage among subscribers, many of whom have taken to social media to express frustration over the rising cost of internet access amid economic hardships.

By Ibrahim Nasidi Saal

Nigerians may have to pay more for calls and data as telecommunication companies proposed a new tariff increase of 40 per cent. They made this known in a letter sent to the Nigerian Communications Commission titled, ‘Impact of the Economic and Security Issues on the Telecommunications Sector’.

The telecommunications companies wrote the letter under the aegis of the Association of Licensed Telecommunication Operators of Nigeria to the NCC.

According to The Daily Reality sources, the Telcos have proposed the price floor of calls will increase from N6.4 to N8.95 while the price cap of SMS will increase from N4 to N5.61.

The Telcos noted that the increase in energy costs had impacted their operating expenses by 35 per cent, Our Source added. 

The Telcos, which include MTN, Glo, Airtel, and 9mobile, also said that the introduction of the recent excise duty of five per cent on telecom services had further increased the burden of multiple taxes and levies on the industry. 

The letter read in part:

 “As the commission may be aware, the power sector, under the supervision of its Nigerian Electricity Regulatory Commission of the power sector in November 2020, undertook a review of electricity tariffs to cater for the economic headwinds reported above.

“In view of the foregoing, ALTON considers it expedient for the telecommunications sector to undergo periodic cost adjustments through the commission’s intervention in order to minimise the impact of the challenging economic issues faced by our members.

“Upward review of the price determination for voice and data and SMS. Given the state of the economy and the circa 40 per cent increase in the cost of doing business, we wish to request for an interim administrative review of the mobile (voice) termination rate for voice; administrative data floor price, and cost of SMS as reflected in extant instruments.

“With respect to voice an SMS cost, ALTON respectfully requests the commission to consider a mark-up approach to address the upward price adjustment desirable for the industry. We have enclosed herein and marked as ‘Annexure 1’our proposal in that regard.

“For data services, we wish to request that the commission implements the recommendations in the August 2020 KPMG report on the determination of cost-based pricing for wholesale and retail broadband service in Nigeria. Excerpts from the report, are attached and marked ‘Annexure 2’ to provide a further illustration.

“In implementing the said recommendations, however, we recommend that the 40 per cent increase in the cost of doing business be factored in to arrive at a cost price per GB in view of the current economic situation.” 

By Aisar Fagge

A Kano-based civil society, Kano Advocacy Organization (“Kungiyar Matasan Kano“) wrote a petition to the Public Complaint and Anti-Corruption Commission (PCACC), Kano State against the telecommunication companies operating in the state for abandoning their corporate social responsibility functions which they execute in the Southern part of the country.

The chairman of the organization, Comrade Alhassan Haruna Dambatta led the executive members of the organization from various local governments to the Anti-Corruption Commission where they dropped their six-page letter signed by their national legal adviser, Barrister Murtala Bala Abubakar Esq.

The reason for taking this action according to Barrister Murtala is “to ensure the telecommunication companies abide by laws on Corporate Social Responsibility (CSR) as provided by various subsisting Acts passed by both the National Assembly and the Kano state House of Assembly.

They cited the Federal Government’s Local Content Act 2010 sponsored by Hon. Dr Abubarkar Amuda-Kannike and “An Act to establish the Corporate Social Responsibility Act and for other matters connected herewith’ sponsored by Hon. Ossai Nicholas Ossai, which states that Corporate Social Responsibility means action taken by a company to address key social, economic and environmental problems of a particular area in which the company operates.

The Corporate Social Responsibility Act, in section 21, has identified the activities expected of these companies to engage in and not limited to;

(i) Contribution towards educational development of the people in the area, (ii) Provisions of infrastructural facilities, contribution towards rural electrification projects and road construction,

(iii) Collaboration in partnership projects with local governments,

(iv) Environmental stewardship and protection mechanism,

(v) Construction and improvement of healthcare delivery system.

(vi) Provisions of pipe-borne water, improvement of existing waterworks and construction of boreholes and public convenience.

Furthermore, the Kano State CSR law on Corporate Social Responsibility of 2011 has repeatedly exposed the need for multinationals and other companies operating in Kano state to uphold the provisions of the law as defined by both Acts of the National Assembly and the Kano state House of Assembly on Corporate Social Responsibilities.

According to Kano Advocacy Organization, “Many if not all of these companies [MTN, Airtel, 9Mobile] operating in the Southern and Western part of this country do provides these services to the people of that area, but the case is entirely in contrast to what is available and obtainable here in our state. Last year, the Ijaw Youths Council as reported in the mainstream media, among other campaigns, violently went and demobilized Ten (10) of the telecom’s mast in Bayelsa state and their reason as stated is that the contract for the supply of diesel was awarded to a non-Ijaw contractor, hence, the reason for their anger.”

“Because of the fear of threat of violence from these Southern and Western Youths, These companies operating there ensured that the Youths of the South-south, Southeast, and Southwest are assisted through Youths Empowerment programs, start-ups, vocational trainings, Hub creation, ICT Training, Digital marketing training, App development training, Computer trainings and many other concepts that are designed to empower and promotes the Youths and people of those states so that they can become productive and self-reliant. However, the case in the Northern part is entirely in contrast to what is obtainable in the Western or Southern part of this country and most especially and specifically in Kano state with the highest population of phone users where these telecommunication companies are making billions of naira without commitments to the provisions of the various laws that protected the right of the people and communities where they conduct their businesses.”

In view of the above, Kano Advocacy Organization calls for Kano State PCACC to investigate the following among others:

1. What are the records of MTN NIGERIA, AIRTEL, GLOBACOM, 9MOBILE in the provisions of social Amenities, like, building and refurbishing of schools, recreational centres, health care facilitates, Youths Empowerment programs among others in Kano state?
2. Record of Youths Empowerment programs conducted by these Telecoms in Kano state.
3. How much profit they made in our state and what part of it has been utilized on the people as provided by both CSR laws?
4. How many schools and health care facilities were refurbished or built from scratch by these Telecoms in Kano state?
5. How many youths in Kano state benefited from these Telecom’s scholarship programs widely celebrated in the Southern and Western parts of this country?
6. Record of permanent and pensionable employment of Kano indigenes by these Telecoms.
7. When and how did these TELECOMS partner with the Kano state government in the provisions of social Amenities in our state?
8. Find out what are the future plans and programs of these telecommunication companies operating in our state on community development, provisions of social Amenities, scholarship, etc.?
9. Provide evidence of the established and constituted Corporate Social Responsibility ‘policy committee’ referred in the act as ‘CSR Policy committee’.
10. A copy of their CSR performance report of the last five years as made under sections (3) and (9) of the Act.
11. Record of the unspent amount deducted for CSR in the last five years.