By Aisar Fagge
One of the leading telecommunication companies, MTN Nigeria Communication PLC, has been sued at Federal High Court for poor quality service delivery, invasion of privacy and nonchalant attitude towards genuine complaint of the plaintiffs’ request and therefore demands over 600 million naira as damages.
Nigeria Communication Commission (NCC) and Minister of Communication and Digital Economy, Prof. Isa Ali Pantami were also part of the suit for breach of statutory duty to protect the interest of the plaintiffs and ensure compliance with the Nigeria Communications Act, 2005.
The case was filed by the plaintiffs’ counsel, Barrister Abdulkarim Kabiru Maude and the defendants were served with about 150 pages of process on May 12, 2022, and were given 30 days to respond or face the wrath of the court.
According to the plaintiffs, Barrister Ishaq Abubakar Baba and Barrister Shamsi Ubale Jibril who is the staff of Kano State Polytechnic, on November 24, 2021, between the hours of 8:00 pm and 12 midnight, and also on December 13, 2021, around 7:40 pm and 8:45 pm, the MTN Nigeria PLC deprived them a business opportunity with their clients all because of their poor network service delivery which has caused them serious economic loss and mental injury.
In addition, the plaintiffs also complained of receiving disgusting unsolicited SMS from third parties which were allowed by the MTN. This constitutes a violation of their privacy of telephone conversation and telegraphic communication guaranteed to them by the Constitution of the Federal Republic of Nigeria, 1999 (as amended).
The counsel of the plaintiffs seeks “An order of this honourable court awarding the sum of N 50,000,000 (fifty million naira only) against the 1st defendant (MTN) in favour of the plaintiffs for invasion of their right to privacy . . . .”
“An order of this honourable court awarding the sum of N 500,000,000 (five hundred million naira only) to the plaintiffs as exemplary damages against the 1st defendant (MTN) for aggravating their damage through its act of continued . . . “, part of the process reads.