By Uzair Adam
The National Hajj Commission of Nigeria (NAHCON) has engaged an additional service provider for the 2025 Hajj following operational challenges with Mashariq al Dhahabia, the Saudi Arabian company initially contracted to serve Nigerian pilgrims.
A statement by NAHCON’s Head of Public Affairs, Muhammad Ahmad Musa, revealed that the decision was made to ensure a smooth pilgrimage experience after identifying issues that could hinder the seamless participation of Nigerian pilgrims.
Mashariq al Dhahabia had earlier threatened legal action against NAHCON, alleging a breach of contract due to the engagement of another company to provide services during the Masha’ir period—the five days pilgrims spend in Muna, Arafah, and Muzdalifah in Makkah.
The company argued that this move violated their agreement as the sole service provider and gave NAHCON 20 days to initiate discussions on the matter.
However, NAHCON maintained that it had acted in the best interest of Nigerian pilgrims, emphasizing its commitment to transparency and accountability.
“The decision to supplement Mashariq’s services with an additional provider was made after identifying operational challenges, particularly issues with Mashariq’s listing on the Saudi Visa Portal, Nusuk.
“Despite subsequent corrective actions by Mashariq al Dhahabia, NAHCON’s proactive decision was aimed at meeting Saudi deadlines and ensuring uninterrupted service for Nigerian pilgrims,” the statement read.
NAHCON dismissed reports of legal threats as an attempt to pressure the commission into granting an exclusive monopoly on the state pilgrim quota.
It reiterated its commitment to fostering a competitive service environment that prioritizes cost reduction and service quality.
The commission assured that it would continue upholding its contractual obligations and working transparently to safeguard the welfare of Nigerian pilgrims.